How to Choose a Good Cleaning Company
If you are looking for a company to clean your office or your home, choosing the right company is the most important decision you can make. Choosing the wrong company can cost you a lot of money for not much in return.
When choosing a cleaning company it is important to determine exactly what you are looking for and make sure the company you choose has the experience in the areas that you are looking for. One of the best ways to research a company is to speak to the owner directly or if you cannot speak with the owner, then you at least need to speak with the operations manager or the managing director. Speaking with one of these people will give you a good indication of the type of company that you are dealing with and whether they can fulfil your requirements. Make sure that you ask plenty of questions about the services the company provides and ask them to explain their methods and processes. A good company will explain everything in detail without any complaints, a bad company on the other hand might try to avoid going in to too much detail about their operations.
Next, you should always look for an online presence for the company. A good company will have a website giving details of their service, their location and quite often their charges, although sometimes charges and fees are not displayed as each client will be different. A good company will publish reviews and testimonials from satisfied clients but this can sometimes be biased towards the positive reviews. It is always a good idea to try to find independent reviews on other websites or better still speak to people personally who have used the services of the company.
Referrals are often one of the best ways of finding a good cleaning company. Do you know somebody who is already using a cleaning company and is very happy with their service? If so then maybe look at using this company. However, there are a lot of newer companies out there who have yet to build up a client base so don’t immediately dismiss them. They may be very good. There is also a good chance that you will get a discounted rate from the newer companies trying to establish themselves in the market, which leads us onto pricing.
For most people price is a crucial factor when deciding on a cleaning company. Your home or office requires regular cleaning which can start to get expensive after a while. Finding the right balance between quality cleaning and pricing is therefore crucial to you and your business. It is usually a good idea to have a budget in mind when looking for a cleaning company, how much are you prepared to pay per week, per month, per year on cleaning? Once you have a budget in mind there is often room for negotiation with a good cleaning company, dependent on the term of the contract you decide to take out with them. You should always factor a trial period into the negotiation to make sure the service you receive is the service you are expecting.
As with most purchases of products or services, unless you have a specific recommendation from somebody it can often be pot luck but if you follow our guide above then you will be a little bit better prepared.